Financial services compliance challenges
The financial services landscape presents unique regulatory hurdles that traditional compliance solutions struggle to address:
Financial institutions collect and process highly sensitive customer data requiring sophisticated consent management for cookies, analytics, and marketing technologies while maintaining transparent data practices.
Serving customers across different regions creates complex privacy compliance requirements from GDPR in Europe to CPRA in California, each with distinct consent and data handling obligations.
Financial services must provide inclusive digital experiences for customers with disabilities, facing increasing pressure to comply with accessibility standards and avoid litigation risks.
Financial institutions using chat monitoring or live support features need specialized wiretapping consent management to comply with state and federal recording laws while maintaining customer service quality.
Growing regulatory and customer expectations for transparent data practices, clear privacy policies, and accessible channels for customer concerns and data requests.